What Makes Us Different from Other Accountants
Every so often, I get a question that really makes me think. A potential client recently asked: “Brad, why should I work with you instead of another accountant down the road?” At first, I laughed — it felt like I was in a job interview again! But it’s a great question. So, I thought I’d […]
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Why Knowing When to Say No Makes Our Accounting Firm Different
In business, making the right decisions isn’t just about saying yes—it’s also about knowing when to say no. Recently, I was reminded why this approach sets our accounting firm apart from most others, and I wanted to share the story with you. Understanding Our Client Base We received an inquiry from a potential client through […]
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Tired of Accountants Who Don’t Reply? Why Response Time Matters More Than You Think
We hear it all the time from new clients: “My accountant never gets back to me.” “I have to wait up to a week for a reply—sometimes longer.” If that sounds familiar, you’re not alone. It’s one of the most common complaints we hear from business owners who are frustrated with poor service from their […]
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What a genuine accountant/client relationship looks like
Want an example of why we’re different? We have a client in a competitive sector, quite price sensitive, but offering a premium service. I called him on Wednesday, out the clue, a catch up call How’s business? how’s life? Happy with the service? Any concerns The thing that we should be doing. Our client was […]
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