When it comes to accountants, one thing becomes clear very quickly: accounting is not like buying a pint of milk. I recently had a conversation with an estate agent while...
At our firm, one of our biggest unique selling points (USPs) is how responsive we are. Whether it’s messages, emails, or WhatsApp, we pride ourselves on replying quickly. Recently, we...
Every so often, I get a question that really makes me think. A potential client recently asked: “Brad, why should I work with you instead of another accountant down the...
In business, making the right decisions isn’t just about saying yes—it’s also about knowing when to say no. Recently, I was reminded why this approach sets our accounting firm apart...
We hear it all the time from new clients: “My accountant never gets back to me.” “I have to wait up to a week for a reply—sometimes longer.” If that...
Want an example of why we’re different? We have a client in a competitive sector, quite price sensitive, but offering a premium service. I called him on Wednesday, out the...
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