Why Choosing a Responsive Accountant Makes a Difference for Your Business
At our firm, one of our biggest unique selling points (USPs) is how responsive we are. Whether it’s messages, emails, or WhatsApp, we pride ourselves on replying quickly. Recently, we even set up a dedicated business WhatsApp group to make communication smoother than ever. But responsiveness isn’t a one-way street. We expect the same from […]
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What Makes Us Different from Other Accountants
Every so often, I get a question that really makes me think. A potential client recently asked: “Brad, why should I work with you instead of another accountant down the road?” At first, I laughed — it felt like I was in a job interview again! But it’s a great question. So, I thought I’d […]
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Why Knowing When to Say No Makes Our Accounting Firm Different
In business, making the right decisions isn’t just about saying yes—it’s also about knowing when to say no. Recently, I was reminded why this approach sets our accounting firm apart from most others, and I wanted to share the story with you. Understanding Our Client Base We received an inquiry from a potential client through […]
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Tired of Accountants Who Don’t Reply? Why Response Time Matters More Than You Think
We hear it all the time from new clients: “My accountant never gets back to me.” “I have to wait up to a week for a reply—sometimes longer.” If that sounds familiar, you’re not alone. It’s one of the most common complaints we hear from business owners who are frustrated with poor service from their […]
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